Physical Therapy in Norfolk - Granby, VA | Ivy Rehab

Norfolk - Granby

Ivy Rehab Physical Therapy
3509 Granby St. Suite B
Norfolk, VA 23504

Office Hours


Norfolk - Granby

Ivy Rehab Physical Therapy

(757) 423-8885

3509 Granby St. Suite B
Norfolk, VA 23504

Fax: (757) 423-8886

Request an Appointment

Google Rating
Based on 108 reviews

Office Hours


  • Located across from Virginia Zoological Park
  • HRT bus stop directly in front of clinic
  • Accepts most insurance including Medicare
  • Appointments within 24 hours
  • Physical Therapy & Speech Therapy available
  • Virtual telehealth visits available 
  • Previously Southeastern Physical Therapy

3509 Granby St. Suite B
Norfolk, VA 23504

3509 Granby St. Suite B
Norfolk, VA 23504
Phone: (757) 423-8885

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Where We’re Located

We are located in Norfolk, VA. Our location is in the Graby area right across from Lafayette Park. We strive to deliver exceptional therapy by making our services available and accessible to our patients nearby, within their communities.  We love being close to our patients!

Ready to Book?

You can give us a call or you can click the “Request an Appointment” button above. One of our friendly patient coordinators will respond quickly to your request and confirm your appointment time at our clinic. Some of the many benefits of physical therapy may include reducing pain in muscles and joints, improving mobility and flexibility, recovering properly from an injury, getting back to playing sports, avoiding surgery, preventing falls, and ensuring the proper recovery after surgery. Our team is here to help you get back to living your life and feeling like yourself again.

About Us

At our clinic, we go out of our way to make your physical rehabilitation and recovery a great experience. You can see us with or without a prescription from your doctor! If you see us first, we can provide you with a complimentary injury screening or refer you to a great physician, if necessary. We know your time is valuable, so to make you wait as little as possible we even offer appointments within 24 hours of your first phone call. We’ll also do everything in our power to accommodate your busy schedule.


About Ivy Rehab Physical Therapy

Learn more about Ivy Rehab Physical Therapy

We strive to:

  • Make each patient feel comforted and cared for
  • Use cutting-edge methodology and expertise
  • Promote a quick and effective recovery
  • Return patients to their maximal capacity
  • Offer convenient appointments at our clinic and through telehealth visits 

Our energetic, family-like staff and upbeat atmosphere support rapid rehabilitation. You will feel at home in our state-of-the-art facility.

Our therapists work closely with each patient to create the best recovery plan with individualized, professional care.  We are committed to your health and recovery, and your goal of feeling better is our goal, too! Our experienced therapists know how important health, quality of life, and careers are to patients. We educate our patients on how to safely and quickly return to your regular activities after an injury, surgery or illness. In addition to treatment in our outpatient clinic, patients are educated on home exercises to accelerate recovery and prevent problems from reoccurring, and we support our primary care healthcare providers with easy access and rapid communication. Our highly-trained providers and staff work as a team to provide excellent, coordinated, cost-effective physical therapy care.

What we treat

Down below on this page, you’ll find the full list of what we treat and programs we offer. A high percentage of injuries and pain syndromes result from weakness and/or tightness in neighboring regions of the musculoskeletal system. Our therapists evaluate possible compensatory patterns in addition to the area of pain or loss of function. This thorough examination allows us to better identify and eliminate all underlying causes so patients achieve lasting results. We also focus on educating you, so that you’re empowered to take control of their injury, grow stronger than ever, and prevent recurrences.

We understand the impact that pain and loss of function can have on the lives of our patients. Our entire staff, from the front desk to our clinical team, provides a compassionate and motivational environment dedicated to healing. We ensure we are meeting each patient’s unique needs so their experience is both enjoyable and rewarding. We have extensive experience treating a variety of conditions including: shoulder injuries and surgeries, knee injuries and reconstructions/replacements, spinal conditions and surgeries, sports injuries and muscle traumas, chronic and acute pain syndromes, neck conditions and surgeries, pre and post-surgical cases, geriatric conditions, work-related injuries, chronic pain conditions, lower back pain, general strains and sprains, joint replacement recovery, neurological conditions, vestibular and balance conditions, auto accidents, hand and wrist injuries, and much more!  

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Check Out Some of Our 5-Star Reviews

Based on 108 reviews
19:13 20 May 22
00:56 18 May 22
16:12 17 May 22
14:52 16 May 22
13:48 06 May 22
03:19 06 May 22
This is an amazing team! They worked with me through my pre and post surgery physical therapy. They try their best to work with everyone who comes through their doors. They do not just care about having as many people come through as possible but care about what is going on in the patients’ lives and work to make those lives better.
20:11 05 May 22
21:26 04 May 22
02:48 02 May 22
Dr Caitlin Lumpkin at Ivy Rehab is a miracle worker. I did not have much strength in my legs and it made it hard for me to walk without pain. After a few months of seeing Caitlin I have much more mobility and strength in my legs and can walk longer distances with significantly reduced pain. Caitlin gives me exercises that keep me engaged and that I am able to do. Her positive attitude makes me feel like I can conquer the world. I have high hopes that if I continue with her exercise plan that I will be back to walking 3 miles pain free by summer.
19:53 29 Apr 22
I recieve excellent service service and see alot of progress. I am very pleased.
16:16 29 Apr 22
The staff at Ivy is the best around! I came to Caitlyn in 2019 with low back pain from playing baseball. When it began affecting my everyday life I knew I needed to start PT. Having been through PT multiple times before, it was not something I was excited about. Caitlyn made it enjoyable and actually made me look forward to coming in everyday. Caitlyn really cares for her patients and her attitude reflects that everyday. Not only did she help me get healthy and back on the field, but it led to me eventually signing a professional contract with the Minnesota Twins. I would recommend Caitlyn to anyone, whether you are an athlete looking to get back from an injury, or just looking to improve the quality of your life pain free!
22:09 28 Apr 22
Very professional,yet very friendly. Such an awesome atmosphere. Diverse but bonded with the same goals. The one on one is personal and just a great place to get better.
16:24 28 Apr 22
They are the best energy for physical therapy and keeps a 😃 on your face
16:19 28 Apr 22
Excellent, my 2nd round for arthritis in my knees.
14:43 28 Apr 22
When i first started i was so impressed with Ms. Caitlin she made me feel so welcome. Secondly. She's is a great coach help me to reach my goals with reassuring words of encouragement. It has been a pleasure working her and the staff here. I would highly recommend this facility to my family and friends for rehab physical therapy.
12:42 28 Apr 22
I had a great experience at Ivy Rehab on Granby St. I was with them for a while and can’t say enough good things about Caitlin, Patrick, Kelli, Eric, and Gianna. Their positive attitude, professionalism, energetic approach, and extensive knowledge in the field made made a huge difference in my recovery process. Thank you for always being welcoming and caring.
11:54 28 Apr 22
11:00 28 Apr 22
23:02 27 Apr 22
Very professional staff! Highly recommend this location.
13:49 24 Apr 22
I have had a great experience here with physical therapy for a back injury! I literally couldn't tie my shoes when I started, now I basically have my full range of motion back and can live life as a normal functional human again. Dr. Caitlin Lumpkin and her team are experienced, encouraging, and empathetic
15:36 14 Apr 22
Exceptional experience with phenomenal professional trainers
18:59 13 Apr 22
Dr Caitlin Lumpkin helped my knee feel better quicker than I imagined it would. She was always so pleasant to be around that I couldn’t wait for my appointments. The office was very clean. I highly recommend Caitlin.
18:48 13 Apr 22
The team is very knowledgeable, friendly, and fun to work with. They all help you work on your PT. My therapist is very good at explaining everything she has me doing. I will have a 100% recovery because of them!!!
18:10 13 Apr 22
Wonderful experience. Everyone is incredible and kind. Patrick is has a great sense of humor with therapy.
15:06 13 Apr 22
Everyone is friendly and very professional.
13:51 13 Apr 22
Caitlin has been a true help on my journey to feeling better. She is very professional, always listens, and pushes me to a point I didn't think was possible. I would absolutely recommend IvyRehab to anyone. The entire vibe of the place brightens my entire day.
12:16 12 Apr 22
Every one is wonderful and takes the time to get to know each patient and how to help them recover the best way possible. I highly recommend any of the therapists, as they are all extremely compassionate, knowledgeable, professional, and personable!
13:26 08 Apr 22
This place is awesome. Rehab in a month. Kaitlyn, Kelli, Patrick and the rest of the crew were awesome. Loved it.
11:59 08 Apr 22
18:53 06 Apr 22
If you want to get back to 💯 percent I advice you come to ivy physical therapy rehab in Norfolk VA the staff are great and very knowledgeable I highly recommend you see physical therapist Caitlyn she is very caring very knowledgeable and make sure you are happy and pleased before you leave the site I am honored to be a patient here with Caitlyn
16:45 06 Apr 22
My experience was awesome! From the very first day to the last day everyone was very nice and motivating! The facility was always clean, COVID protocols were in place and adhered to for the safety of the staff and the patients. Most importantly they helped to improve my mobility and better manage my pain on the more challenging days. Kudos to the entire staff on their personable and caring attitudes towards their patients and their goals!
21:17 05 Apr 22
19:05 05 Apr 22
18:14 05 Apr 22
18:02 05 Apr 22
Very professional, very friendly. Gives 100% every session and cares for their patients. Wish I can give them more stars!
16:22 05 Apr 22
Awesome PTs. I've been going here for years and love the people, atmosphere, and facility. My physical condition has dramatically improved since I've been coming.
16:22 05 Apr 22
Professionals who listen and cater to every need. I’d happily break my leg and have these wonderful therapists fix me again.
21:07 04 Apr 22
15:28 04 Apr 22
Very patience and entertaining love it. Never a dull moment 😊💪🏾💪🏾
15:25 25 Mar 22
Great place everyone is friendly and supportive they take the time to feel you out for a great rehad and they clean after every client
19:06 24 Mar 22
Great staff, personalized attention, and results definitely exceeded my expectations! Thanks everyone!
01:08 24 Mar 22
19:24 18 Mar 22
Everyone from the front desk to therapist have been understanding and attentive. They work well with my revolving schedule needs. They even put up with my chattiness with a smile on their faces and trust me I like to chat. Everyone knows me by name including Jasmine and Paxton at the front desk. Kelli did my veal and is a ball of energy that’s always refreshing. I have worked mostly with Caitlin and can honestly say she is working through muscles I didn’t know I even had. Chris is usually the tech that will help but I have also had Meaghan helping to, both are courteous and attentive. Observing everyone with the clients you can see the love for their jobs and their genuine concern for all of their clients. There is always an easy atmosphere and that definitely helps my anxiety to. I would recommend this place to anyone!!!!
20:31 14 Mar 22
Caitlin is amazing! From day one she has made my pain decrease! Love coming here and how I can bring my son to my appointments without feeling bad. The entire team is very friendly!
17:09 11 Mar 22
Amazing PTs best in town hurt go over to granby and get healed 💙💙
20:39 10 Mar 22
All the therapists here are extremely helpful and caring. They take the time to carefully evaluate issues and are considerate of various personal schedules and lifestyles. The team’s fun and charismatic enthusiasm is the cherry on top to receiving impactful care. Thanks Caitlin, Patrick, and Kelly for helping me with a complex health issue and getting me back to my job quickly!!!
23:07 09 Mar 22
17:36 03 Mar 22
The team at the Norfolk location is amazing! From the consultant call to the 1st visit and each session to follow, they make the PT experience one to remember. The front desk staff are welcoming. The Physical Therapists, Caitlin, Kelly, Meghan, and Patrick, work in sync to ensure their clients/patients are getting top-quality care. They create individual plans to target the needs of each person they meet. They maintain a sanitized facility. Their machines and equipment are always being cleaned after each use. Everyone is very professional and polite. I recommend you check them out for all your physical therapy needs.
20:52 25 Feb 22
The staff is amazing !!!! Very welcoming, understanding and empathetic. I love them all 😍😍 I worked with Caitlin the most highly recommended! She understood her assignment and got me all the way together !
20:29 25 Feb 22
13:28 24 Feb 22
This place is THE BEST Caitlin Lumpkin & Eric The assistant really go the extra mile to make you feel comfortable & help you with your pain & TAKE PRIDE IN GETTING YOUR BETTER and back to normal. Ive been here twice and i wouldn't go to anybody else if your looking 4 great Services for your injury look no further than IVY REHAB! They also make the time fly while your rehabbing also great people & great place.
20:49 23 Feb 22
Kelly and the team at Ivy Granby rehab were awesome. The concern and care they gave me was remarkable. I looked forward to going to my appointments because of this amazing staff! Thanks to this impressive crew of professionals. You Rock!
21:55 16 Feb 22
After fracturing my ankle on a run, I began physical therapy at Ivy. I was treated with the upmost care and attention by all of the staff members. They provided a flexible plan that brought a quick and speedy recovery, along with lots of recommendations to continue my treatment at home. As a competitive runner who has had a lot of physical therapy in the past, the integrity and treatment provided was absolutely excellent. I highly recommend this location for any type of physical therapy. Thank you for everything!
21:34 16 Feb 22
I can’t say enough how much dry needling physical therapy at Ivy Rehab has helped me! When I first began I was in pain daily- and through the exercise and guidance I’m back to the gym and moving around pain-free. Caitlin is awesome! Highly recommend.
19:42 11 Feb 22
They are very good and meeting your needs and expectations. They also make you feel welcome and that they care about you as well.😊
18:02 09 Feb 22
18:01 09 Feb 22
They are the absolute best! All the therapists keep you motivated and work with you and your progress. 10/10 recommend!!
19:41 08 Feb 22
Very Professional and Qualified staff
16:27 07 Feb 22
19:03 03 Feb 22
I didn't expect much before going there because i had been in pain for 5 plus years, tried acupuncture, chiropractic adjustment, and different forms of therapy so i wasn't hopeful, but since the VA hospital was paying for my sessions at Ivy i figured why not. Well, i'm glad i went. I worked primarily with Caitlin, and she did a tremendous job with my recovery process. For the first time in a long time i can bend and tie my shoes laces without struggling with back pain, and get back to lifting. But Caitlin isn't the only one there, all the therapist and assistant were great, we had good conversations while getting work done. They felt more like friends rather than just straight business interaction.
15:47 03 Feb 22
Great people they work very hard with me concerning my back injury became close to me like family I would refer them to anyone needing physical therapy
19:18 02 Feb 22
This has been hands down the best physical therapy office I have been to!! The entire staff has been super helpful with scheduling and handling insurance issues. The therapists are all super friendly and super professional. They really understand your needs and they target the spots that need help the most. I can’t say enough great things about Ivy Rehab in Norfolk!! I’ve worked with Caitlin and Patrick, they both have been super helpful with helping my chronic back pain. I can’t recommend this office enough. If your looking for an office to help with issues you have look no further than Ivy Rehab in Norfolk!!
17:24 27 Jan 22
This is a wonderful facility. After years of back pain from working with the Marines, I finally feel like my issues are being addressed and corrected. From the front desk to the therapists, all staff members are very friendly and helpful. Even with their busy schedule, they’ve been quite flexible with rescheduling and really do their best to make sure I’m receiving quality care. They’re really setting the standard on how to treat patients 🙌🏽
17:15 27 Jan 22
I looked up Ivy Rehab before my first visit and was surprised to see a 5 star rating. Evertime I come here they show why they deserve it. The clinic is very clean and sanitary. All patients must wash their hands and get their temperature checked before being seen. All equipment is set aside and sanitized after use. The staff are friendly and professional. Most importantly they never push you passed your limit. They are constantly asking "how does that feel?" and "is that okay?". Ivy Rehab cares about you and wants you to get better and they show that every visit.
16:52 27 Jan 22
Highly recommend this place! Professional and very polite therapists! I love it
21:48 17 Nov 21
17:50 24 Oct 21
I had back surgery (spine fusion) and did my rehab at Ivy/Southeastern. Great place for physical therapy. The therapists are friendly, patient, and knowledgeable. Not crowded, so you get a lot of personal attention. Workouts are tough, but they get the job done. I felt much better after each successive session. Thanks, Ivy/Southeastern for all your help in my recovery!
15:17 01 Sep 21
Great customer service, Awesome staff’s !!!!!!!!! I recommend anyone that needs the help whether it’s from a personal injury, or referrals from your doctor for rehab. The services that SPT gives their clients is outstanding! I have worked with such an awesome amazing team Katie, Kelli, Patrick ,& their helper GG. Thanks to each and everyone of you for helping me doing my time of need.☺️
14:42 05 Aug 21
Good Day, If you or your care manager is looking for a top notch physical therapy center then I want to tell you about a great team I know. I am currently receiving services at Southeastern Physical Therapy on Grandby Street. Admin: You can fill out the intake forms online saving a bunch of time and giving the provider a chance to know about you before you visit. Check in and co-pay quick and efficient. Staff: Very pleasant, knowledgeable and welcoming - they live up to their mission statement re putting the customer first. Treatment: They explain clearly the process and exercises. Constantly check to make sure form is correct (form over quantity). COVID mitigation: Temperatures are checked, hands are washed and surfaces are cleaned. I am sad you have the need but do hope you have the opportunity to use their service.
20:14 10 Jul 21
22:41 20 May 21
Can’t say nothing but great this about my experience here at SE PT. Brianna has done a truly amazing job of helping me recover from Back issue she is very consistent and has made this process not only tolerable but yet enjoyable. Her assistant, Eric, has been a huge help as well. As a team they have done a great job of keeping me motivated pushing me to excel more throught the excercises and tracking my progress from when first began, they even helped me study for my final exam during a session that was Awesome❗️❗️ Kudos to Brianna and Eric and the rest of the SE PT team Btw i passed my exam
12:41 04 May 21
Can’t say enough good things about my rehab experience at SE PT. Brianna has done a truly amazing job of helping me recover from a tough injury. Her attention to detail, positive/engaging approach and consistency has made what would be a miserable process not only tolerable, but enjoyable. Her assistant, Eric, has been a huge help as well. As a team they have done a great job of holding me accountable while keeping me encouraged and motivated by thoroughly teaching and coaching the exercises, tracking and showing progress made, and being very engaging and positive every single session.Hopefully, I never have to go through a tough injury such as the one I have again, but if I do there is no doubt I would choose to trust my recovery with Brianna, Eric, and the team at Southeastern Physical Therapy.
10:34 27 Apr 21
14:53 26 Jan 21
They work around your schedule. They are great people to have taking care of your rehab needs.
20:50 11 Oct 20
12:11 15 Sep 20
Great staff. Very friendly and knowledgeable. Feeling better every week!
15:12 09 Sep 20
10:21 03 Aug 20
This place is amazing! I have been going here for a few months and I have made great improvement in my mobility. The staff from the front desk to each therapist are very friendly and respectful. The therapist talk with me about my goals. And with their help I am meeting them. I recommend SPT for anyone needing physical therapy!
11:07 08 Jul 20
great therapist.
23:17 20 Jun 20
They have been wonderful to my son for the last 3 years in Occupational therapy and have taken good care of me in physical therapy as well. They treat my son great and completely accept him for who he is.
21:29 06 Jun 20
The staff here is great. I recommend them wholeheartedly. The one on one training makes it personal. They are focused on getting you pain free. They take their time with you. They have equipment to fit your need. The music is good. I work mainly with Caitlin and Justin but I have worked with everyone. They are very professional. The atmosphere is comforting.
00:35 10 Mar 20
05:20 27 Feb 20
Love these guys. They easily make you feel like part of their family. They truly do care about us and work very hard to help us reach our goals. Caitlin, Justin & Macho Vinny are a fantastic team. Not only are we as patients fortunate to work with them, your organization is fortunate to have them on “Your” team.Lisa Christine
16:53 21 Feb 20
Caitlin is an excellent physical therapist. She is the very best I ever had. Her energy, motivation, intelligence, and knowledge of profession show why she is such a great therapist. If I ever need additional physical therapy in the future, I hope that. I will get someone like Caitlin, who cares so much about her patients.
03:56 08 Jan 20
Great group of people! Pain free!
02:01 29 Oct 19
12:56 19 Jul 19
Nothing but great things to say about this place. The staff all have unique qualities that make their teamwork so effective.I love how considerate and encouraging the staff are. They are direct in their communication and make sure you are clear of what is expected on your behalf. From what I have observed, the art of multitasking, kindness and patience have been mastered.The atomosphere is uplifting and pours out compassion for all people from different ways of life. Caitlin has made my sessions a breeze and Justin makes me laugh even when in pain physically and emotionally. Furthermore, watching Vinni interact with patients show such dedication and skill. The patient coordinator, April is very organized, helpful and kind.I would definitely recommend Southeastern Physical Therapy.
16:11 12 Jul 19
The whole staff is so friendly and my range of motion after shoulder surgery has greatly improved after just 3 sessions.
23:30 12 Jun 19
00:33 31 Mar 19
01:04 01 Feb 19
01:13 25 Jan 19
Very easy to work with and knowledgeable.
11:27 20 Jan 19
The staff are very friendly and respectful of the patients needs. I highly recommend this practice to anyone in need f therapy.
12:24 01 Jan 19
12:10 24 Dec 18
Excellent experience. I was able to gain more strength and flexibility as well as reduce pain. I also appreciated the combination of professionalism, individual attention and friendliness of the staff, especially from my physical therapist, Vincent Williams. I felt that Vinni and his colleagues, including the front office, genuinely cared about my health.
00:39 15 Dec 18
16:12 15 Nov 18
14:52 29 Oct 18
This team of physical therapists have been great so far with my treatment and care. They greet you by name and take calls and emails even between sessions. I’m a runner and suffered a groin strain. This is my first time going through PT and they have gone above and beyond to explain my treatment plan, procedures, and expectations. They have also provided dry needling treatment for pain relief and healing. I chose them based on location and other positive reviews. So far I think I chose well!
00:08 23 Oct 18
The whole team is outstanding. This b the place. My wife loves Vinni and Justin. Started therapy this week after a knee replacement. Mine was replaced in January. I finished in June due to tightness and scarring out of hospital. They broke my scaring free and they did the git ur done job on me.
14:19 24 Aug 18
The first time I didn't dread physical therapy. The staff was very professional and cared about my injury and managing the pain.
21:44 08 Aug 18
14:50 26 Apr 18
My experience at Southeastern Physical Therapy in Granby was exceptional. All of the staff were friendly and attentive to my needs and questions. The physical therapists and technicians were always ready to listen to me and actively find solutions to my issues. I have done physical therapy with other companies and Southeastern Physical Therapy is hands-down my favorite. They treated me as a whole person not just an ailing knee. I would highly recommend checking them out!
20:26 08 Mar 18
Great customer service!
13:54 26 Feb 18
The people that work there is very understanding to the patience needs and they make you feel at home during your therapy visit , but they are serious about getting you well .
13:02 27 Jan 18
17:29 05 Jul 17
18:39 03 Oct 16

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