Ivy Rehab Physical Therapy
3598 Route 9W, Suite A
Highland, NY 12528
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Office Hours



Ivy Rehab Physical Therapy

3598 Route 9W, Suite A
Highland, NY 12528


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Google Rating
Based on 58 reviews

Office Hours:

  • Located next to Dollar General and Burger King
  • See us with or without a prescription
  • Accepts most insurance plans including Medicare
  • Appointments within 24 hours

3598 Route 9W, Suite A
Highland, NY 12528

Get Directions

Where We’re Located

We are located in Highland, NY in Ulster County. Our location is on Route 9W next to Dollar General and Burger King. We strive to deliver exceptional therapy by making our services available and accessible to our patients nearby, within their communities.  We love being close to our patients!

Ready to Book?

You can give us a call or you can click the “Request an Appointment” button above. One of our friendly patient coordinators will respond quickly to your request and confirm your appointment time at our clinic. Some of the many benefits of physical therapy may include reducing pain in muscles and joints, improving mobility and flexibility, recovering properly from an injury, getting back to playing sports, avoiding surgery, preventing falls, and ensuring the proper recovery after surgery. Our team is here to help you get back to living your life and feeling like yourself again.

About Us

At our clinic, we go out of our way to make your physical rehabilitation and recovery a great experience. You can see us with or without a prescription from your doctor! If you see us first, we can provide you with a complimentary injury screening or refer you to a great physician, if necessary. We know your time is valuable, so to make you wait as little as possible we even offer appointments within 24 hours of your first phone call. We’ll also do everything in our power to accommodate your busy schedule.


About Ivy Rehab Physical Therapy

Learn more about Ivy Rehab Physical Therapy

We strive to:

  • Make each patient feel comforted and cared for
  • Use cutting-edge methodology and expertise
  • Promote a quick and effective recovery
  • Return patients to their maximal capacity
  • Offer convenient appointments at our clinic, in your home, and through telehealth visits 

Our energetic, family-like staff and upbeat atmosphere support rapid rehabilitation. You will feel at home in our state-of-the-art facility.

Our therapists work closely with each patient to create the best recovery plan with individualized, professional care.  We are committed to your health and recovery, and your goal of feeling better is our goal, too! Our experienced therapists know how important health, quality of life, and careers are to patients. We educate our patients on how to safely and quickly return to their regular activities after an injury, surgery, or illness. In addition to treatment in our outpatient clinic, patients are educated on home exercises to accelerate recovery and prevent problems from reoccurring, and we support our primary care healthcare providers with easy access and rapid communication. Our highly-trained providers and staff work as a team to provide excellent, coordinated, cost-effective physical therapy care.

What we treat

Down below on this page, you’ll find the full list of what we treat and the programs we offer. A high percentage of injuries and pain syndromes result from weakness and/or tightness in neighboring regions of the musculoskeletal system. Our therapists evaluate possible compensatory patterns in addition to the area of pain or loss of function. This thorough examination allows us to better identify and eliminate all underlying causes so patients achieve lasting results. We also focus on educating you, so that you’re empowered to take control of their injury, grow stronger than ever, and prevent recurrences.

We understand the impact that pain and loss of function can have on the lives of our patients. Our entire staff, from the front desk to our clinical team, provides a compassionate and motivational environment dedicated to healing. We ensure we are meeting each patient’s unique needs so their experience is both enjoyable and rewarding. We have extensive experience treating a variety of conditions including shoulder injuries and surgeries, knee injuries and reconstructions/replacements, spinal conditions and surgeries, sports injuries and muscle traumas, chronic and acute pain syndromes, neck conditions and surgeries, pre and post-surgical cases, geriatric conditions, work-related injuries, chronic pain conditions, lower back pain, general strains and sprains, joint replacement recovery, neurological conditions, vestibular and balance conditions, auto accidents, hand and wrist injuries, and much more!  

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Check Out Some of Our 5-Star Reviews

Based on 58 reviews
They really know every bone in ur body! These people are good!
From day one with Brittany completing my evaluation, working with Regina, Jackie and Aubrey, the care and kindness I have received is TOP NOTCH! I have received a great deal of help and direction to help myself in between visits. As a client, the unknown can be a frightening experience, however, the clear and concise explanations of how to help the injury put me at ease. In addition, the added professionalism demonstrated by all has been a very positive experience. Also, without forgetting Melissa, the administrative asst, the first voice and face a client sees, she is welcoming and kind. Melissa actually greets me with a smile. How important is that!! I will always recommend IVY PT.
I came to Ivy Rehab in Highland right before hip surgery. I was a nervous wreck about surgery and was feeling overwhelmed and defeated about my injury, as I am young and active. I knew that I would be in PT for several months following my surgery and was nervous about finding the right place. The moment I met Regina I knew I was in the best of hands. She compassionately, patiently, and intently listened to my concerns and offered me reassurance and support when I needed it most. She is extraordinarily knowledgeable. We met for a few sessions prior to surgery so that I could be prepared for what to expect in PT during recovery. I am now 6 weeks post-op and still working diligently in PT with Regina, and can confidently say that choosing Ivy Rehab was the best choice I could have made. I have felt listened to, supported, challenged, reassured, and most importantly - I am healing well because of Regina’s attentiveness and expertise. All of the staff here are excellent - from reception, to assistants, to therapists.
It’s hard to summarize in a review just how incredible the team at the Highland location is. I have yet to see a care team operate with more synergy and cohesion in the healthcare industry. From scheduling appointment’s; to keeping you informed on your treatment plan and goals. Everything you could ever possibly want out of your healthcare team is at the Highland location.I have the pleasure of working with Regina and Rich, and while all the therapists and aides are truly AMAZING!!!! I can’t begin to express how grateful I am to be in the care of two people who are so passionate about their jobs, and passionate about seeing me get better!!! And as somebody who’s dealt specifically with chronic pain i’ve often struggled with healthcare providers who try to diminish/normalize my pain, and I have to say working with the team in Highland has never made me feel more seen and validated in my pain and in my journey to getting better. It truly doesn’t get better than that folks!And so I guess to summarize; I wish every doctors appointment I had was like going to the Highland location; they make healthcare a better place❤️PS: Give them all raises!
Regina and Rich along with the rest of the team are amazing at what they do. I was convinced of my injuries and needing surgery and Regina convinced me I need the PT and then proved to me how well it was working over the next few weeks.Regina is extremely knowledgeable in what she is doing, I would highly recommend her along with the rest of the team. Especially for runners.I started PT after stopping running complete from 60 mile weeks because of my knees. After finishing therapy last week I plan to sign up for a race this year and continue being back to running full time.I cant recommend them enough. Its important to realize no doctor will be the one to fix you without working hard at home also!!
I recently had my second total hip replacement. Prior to it I knew I needed a top notch Physical Therapy practice to get me moving as soon as possible. I saw Ivy Rehab Physical Therapy in Highland and went in two weeks before the surgery. Everyone, from Melissa at Reception to the Therapists (all, but Regina was my main therapist with assistance from Rick) are professional, compassionate and extremely knowledgeable. They are the best in so many ways! After 5 weeks I was almost back to my old self! I can't say enough about everyone there and I suggest if you have PT needs in the future you visit them!!
I started with Ivy Rehab in Highland August 2023, after I had my Right Knee replaced. I found the staff, (Regina my PT) to be of the highest professional quality, and other staff members, (Aubrey and Rich), to be just as diligent.Working with them to get my knee into a functioning joint again was hard work, and they pushed me to work and gain strength with every session. A very warm and nurturing environment was fostered over the months and the exercises they taught me have become part of my daily routine. So much that when I had my second knee replaced I have been able to graduate from weekly sessions to having them when or if I need them, and having the confidence in the strength and stability they have encouraged, to walk and be active once again.I have no doubt in my mind that I would not have progressed so well if it wasn’t for Regina’s persistence and professionalism, enveloped in her knowledge of what exercises work with the individual, this is no ‘cookie cutter’ therapy, it works because it’s tailored to the individual.I wholeheartedly recommend Ivy Rehab at Highland, and can only say good things about the experience I have had during my rehab.Thank you for getting me back on my feet, and thank you for giving me the tools to progress.Do The Work….!It is only through labor and painful effort, by grim energy and resolute courage, that we move on to better things….. Roosevelt
Very informative! Courteous and respectful, felt very confident and satisfied with the treatment! Elizabeth and her assistant Rich were fantastic! I would highly recommend these people!
The team at Ivy Rehab in Highland were terrific; knowledgeable, friendly and extremely supportive!I will return in the future without hesitation if ever necessary. Thank you!!
This establishment is wonderful; the treatment providers are excellent. They take time to explain the process, thoroughly explain the various treatments that both myself and my grandson engaged in, provided us with at home exercises to follow-up with and answered all our questions. I highly recommend the Highland NY IVY Rehab
Working through an injury is exhausting both physically and mentally. PT Elizabeth is informed, compassionate and consistently brings in positive energy. This is a great quality, she is a wonderful PT.
I had an excellent experience at Ivy Rehab PT. The therapist I worked with almost exclusively was Elizabeth Zajac. She was professional, knowledgeable, and had the innate ability to listen to her client and follow through. I actually looked forward to coming and improving over the five or six weeks! The other PTs and assistants I worked with were very good too.I was given detailed explanations , written programs to follow at home . I felt comfortable and secure. I had no complaints at all about this organization in Highland New York. It’s bright, clean, well run and a safe zone for all!I will return when and if necessary.
I had a great experience here with Elizabeth. She was very knowledgeable regarding my injury, and super supportive while teaching and guiding me through my exercises. The rest of the staff I interacted with were all equally nice and helpful. I highly recommend Ivy in Highland for anyone looking for Physical Therapy, and if I need further therapy in the future I’ll certainly be returning.
The staff there is great very hands on .
An absolutely amazing therapy clinic, the employees were extremely polite and knew how to work with each patient with incentive care. Truly a welcoming export with the team of highland
Had a problem with my shoulder and the doctor said I needed a shoulder replacement. He said try physical therapy. After weeks of physical therapy with the guidance Aubrey and her team my shoulder is as good as new. Then we started with my hip pain again after weeks of physical therapy I am good to go. It wasn't just the therapy, add in the concern for me making sure I wasn't in pain, did I need a rest, and of course their personal caring for their patient. THANK YOU Bob
Regina , Liz ,Aubrey, and Rich are wonderful. They are professional, smart, caring, compassionate and truly great in helping people with all kinds of problems who need physical therapy. I would highly recommend them and ivy rehab as I have pt at other places too crowded and not individual care like you will receive at Ivyrehab. As a health care professional I am so happy I choose them to help me .THEY ARE THE BEST! Kathleen Tappen
Excellent siagnosis and guided exercises to help my shoulder heal
Regina Santilli PT, DPT, OCS from IvyRehab Physical Therapy is outstanding! She is Hospital for Special Surgery (HSS) trained and it shows. She is thorough and detailed oriented. The staff at IvyRehab Physical Therapy is well trained in their craft and enthusiastically works with their patients to get them fully functional to return to daily activities as quickly as possible. Tiffany greets you with a smile and works diligently to handle the insurance paperwork and scheduling. Elizabeth Zajac PT, DPT is excellent at explaining the exercise techniques to the patients. Rich Redner, physical therapy aide is cheerful and always ready to assist. I have observed Aubrey Flick, PTA interact with her clients. She is caring and her patients respond very well to her. I highly recommend IvyRehab Physical Therapy to anyone needing physical therapy.
Just finished my round of PT at Ivy in Highland—and I could not be happier with the friendly and professional staff! Definitely give them a try! 👍🏻
Staff here is very pleasant.
I had been to the Poughkeepsie Ivy Rehab 2 times in the past for different injuries, and was able to get back close to 100% with their help. I saw the Highland branch opened up and being its only 5 minutes from my house I found it to be a very convenient location. Although I actually thought I would never have to go back to physical therapy, It was nice to know the facility was there if need be.Well, fast forward a few months and there I was, back at physical therapy for a completely different injury than the first 2 stints. Lucky for me my physical therapist Regina had transferred from Poughkeepsie to Highland a month or so after I started back up. It was great having Regina back taking care of my needs, we clicked very well during my first 2 injuries and she is extremely knowledgably. She will push you, but never too far. Her professionalism and upbeat attitude make your physical therapy sessions much more bearable.I also found that Tiffany the receptionist, and Rich the aid are also very professional and pleasant. I have not seen anyone here in a bad mood either, and if they were, it was never shown to the patients. Kindness, patience, knowledge and a smile are what you can expect at this facility. I have not used other PT's at this location but I can say with confidence from being in the room with them, they too are extremely polite, educated, and professional. If you need a PT this is your place!Thanks IVY!
"Hats off" to Regina n Tiffany !!! My vertigo is a distant memory!! Very caring, kind, and knowledgable!! Tha kssooo much!!! Pam
Love this facility! It's clean and everyone is organized and super friendly. Regina is amazing! She is clear and very knowledgable. I feel very confident and safe at Ivy Rehab Highland.
Ivy Rehab in Highland is the best! After only 6 sessions im already feeling improvent with my lower back pain. The team is wonderful, especially Aubrey who is amazing!! You receive plenty of individual attention. I would higly recommend Ivy Rehab in Highland.
Ivy Rehab is spectacular!! Their staff and therapists are incredibly professional and knowledgeable in the field of physical therapy. The facility is immaculate and their equipment is pristine and up to date. They are incredible at how they manage their clients in such an efficient way. Everyone is kept busy the whole time they're there and there's never a wait. They greet you when you arrive, encourage your accomplishments, and say goodbye when you're done. They feel like family. I love the facility and highly recommend it to anyone seeking high quality physical therapy. They definitely make you work but with consideration to your limitations, a very important factor when you need high quality PT! Thanks IVY. You've helped me with my neck issue and, I give you a 10!!!!
Everyone is pleasant and demonstrates expertise
Andrew and the staff were fantastic. The workout program was tailored to my goal to get back to volleyball. I felt like my feedback was listened to and incorporated into my exercises. Not only did he treat my main symptom but he gave me tips for helping with other issues I was having. The center is clean and the equipment in great shape. The staff was friendly and fun. Definitely would recommend.
Most welcoming environment of physical therapy offices I have ever been to.
Best physical therapy. The people are super friendly and set to help you feel better.. best choice I ever made was going here
Very friendly staff, extremely helpful and a great space. They have been helping me rehab from a knee injury and it has been great process.
I have a two year old baby boy that needs physical therapy and everyone at Ivy rehab are amazing and have helped my boy walk so much better!
Very friendly and helpful. Andrew and staff made my rehab an enjoyable experience!
This place is absolutely amazing!From the front desk (Jess) to the PT (Andrew) kind, helpful, highly recommend.
Andrew is the best ✨
Love this PT....Getting great service, easy going staff , gentle but firm PT Andrew. Feel like we got right to work to get back to health. No nonsense and on time service.
Very pleased with the care I received. My therapist was excellent. I would recommend Ivy Highland to anyone needing physical therapy.
If you need physical therapy, whatever the need, Ivy Rehab is the place to go. Excellent service from both staff and reception. 82 years old and I feel great after the completion of my series of routines. Highly recommended.
Very knowledgeable and friendly services. I love the enthusiasm! Thank you Andrew and Jessy!

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