Alexandria (Kids) - Ivy Rehab for Kids
Q: Billing | Can I pay my bill online?
Yes! Pay your bill online by clicking here.
Q: Billing | How can I request medical records?
To request medical records, you must complete a Request for Medical Records form. To obtain a copy of our medical records forms click here.
Q: Billing | I received a bill and have questions. Who do I call?
Please call the phone number listed on your statement if you have any questions about your bill.
Q: Billing | What is an Explanation of Benefits (EOB)?
After your charges are generated in our billing system, our Central Business Office will submit your rendered services to the insurance carrier information you provide to us. As a result you will receive an “Explanation of Benefits” (EOB) statement from your insurance company. An “Explanation of Benefits” is not a bill. It is a statement from your insurance carrier informing you of the charges submitted on your behalf and how the charges were processed.
Q: Patient Portal | How do I access the patient portal?
Click here to access our patient portal.
Q: Patient Portal | What is the patient portal?
Our patient portal allows you to complete necessary paperwork, pay statements, view visit information, and communicate with our team. Prior to your child’s initial evaluation, you will receive login information via the email we have on file for you.